Updating Your Phone Number
Keeping your phone number updated on Sociera ensures seamless access to your account and enhances security. Whether you've changed your number or need to verify it, updating it is simple.
1. Accessing Phone Number Settings
Launch the Sociera App: Tap the Sociera icon on your device to open the app.
Navigate to Settings: Tap the "Settings" tab in the navigation menu.
Go to Phone Number: Under the Manage Your Account section, select "Updating Your Phone Number."
2. Changing Your Phone Number
Enter New Phone Number:
Type your new phone number in the designated field.
Verify Your Number:
Tap "Send Code" to receive a 6-digit verification code via SMS.
Check your messages and enter the code in the app.
Confirm and Save:
After verification, tap "Save" to update your phone number successfully.
3. Managing Your Verified Phone Number
Setting Your Primary Contact Number:
If you have multiple phone numbers linked, choose which one to use for login and account recovery.
Removing an Old Number:
If your old number is still linked, tap "Remove" next to it to avoid confusion.
4. Troubleshooting Phone Number Updates
Didn’t Receive the Verification Code?
Ensure your phone has a stable signal and is not in Airplane Mode.
Check if SMS filtering or spam protection is blocking the message.
Tap "Resend Code" if you haven't received the SMS within 30 seconds.
Entered the Wrong Number?
If you made a mistake, tap "Edit" and enter the correct phone number before requesting a new code.
Number Already in Use?
If your number is linked to another account, contact Sociera Support for assistance.
5. Tips for Managing Your Phone Number
Use an Active Number: Ensure your phone number is valid and accessible for login and verification.
Keep Your Number Private: Avoid sharing your number publicly to maintain security.
Update Promptly: If you change phone numbers, update it immediately to prevent login issues.
Enable Two-Factor Authentication: Adding an extra layer of security helps protect your account.
By keeping your phone number updated, you ensure seamless access, security, and uninterrupted connectivity on Sociera.