Getting Started

Sociera Features

Manage Your Account

Safety, Privacy, and Security

Terms and Policies

Account Security and Safety Tips

Keeping your Sociera account secure is essential for protecting your data and ensuring a safe experience.

1. Verifying Your Email and Phone Number

  • Open the Sociera app.

  • Tap your profile icon in the bottom-right corner.

  • Go to Settings > Account.

  • Ensure your email address is verified.

  • If needed, add a phone number for an alternative login method.

2. Using a Strong Password

  • Create a password with at least 8 characters, including uppercase letters, numbers, and symbols.

  • Avoid using common words or personal details.

  • Change your password periodically for extra security.

3. Enabling Two-Factor Authentication (2FA) (if available)

  • Go to Settings > Security.

  • Enable 2FA to add an extra layer of protection when logging in.

  • Use authentication apps instead of SMS for better security.

4. Monitoring Active Sessions

  • Go to Settings > Security > Active Sessions.

  • Review all logged-in devices.

  • If you notice an unknown device, tap Log Out to revoke access.

5. Avoiding Phishing and Scams

  • Never share your login credentials with anyone.

  • Be cautious of suspicious messages or emails claiming to be from Sociera.

  • Always access Sociera through the official app or website.

6. Logging Out from Unused Devices

  • If you use Sociera on multiple devices, log out when not in use.

  • Go to Settings > Log Out to sign out safely.

Tips for Better Account Security

  • Use a unique password that is not shared with other accounts.

  • Update your contact details to ensure you can recover your account if needed.

  • Check your login activity periodically to spot any unauthorized access.

  • Enable biometric login (Face ID or fingerprint) for extra convenience and security.

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